Frequently Asked Questions

Frequently asked questions
If you have a question that isn’t covered here, please feel free to submit it using the button below.
What Services are available?
We offer a variety of telehealth services, including primary care consultations, mental health support, chronic disease management, and specialist referrals. Our goal is to provide comprehensive care tailored to your needs. For a detailed overview of our services, please visit our comprehensive services list!
Will Insurance Cover my Visit?
Many insurance plans cover telehealth visits, but coverage can vary. We recommend checking with your insurance provider to confirm your specific plan’s benefits. To see our list of accepted insurances, please click here.
Is There anyway to know cost estimates before scheduling?
For those without insurance, click here to view a comprehensive list of price estimates based on your symptoms.
What Will I Need for My Appointment?
You will need a stable internet connection, a device with a camera and microphone (such as a computer, tablet, or smartphone), and any necessary health monitoring devices (like a blood pressure monitor sent to you pre-consultation). Additionally, be ready to discuss with your provider.
What If I Am Not Insured?
If you are not insured, we offer flexible payment options for our Telehealth services. You can pay out-of-pocket at a cost per minute based on the duration of your visit click here to learn more.
Is Telehealth secure?
We prioritize your privacy and use advanced encryption and secure technologies to protect your personal health information during online consultations. Our platform is fully compliant with privacy regulations, so you can feel confident that your data is safe with us. Your safety and comfort are our top priorities, and we’re here to support you every step of the way!